Shipping Policy

Shipping Policy – chadak.shop

At chadak.shop, we are committed to providing you with a seamless shopping experience, from Browse our curated selection to receiving your order. As a dropshipping store partnered with CJdropshipping, we leverage their extensive global network and efficient fulfillment services to bring you quality products.

Please take a moment to review our shipping policy below to understand our procedures and timelines.

1. Order Processing Time

  • All orders are subject to a processing period before shipment.
  • Processing Time: Typically 1-5 business days. This timeframe allows our suppliers at CJdropshipping to verify the order, perform quality checks, package your items, and dispatch them.
  • Please note that processing times may be extended during peak seasons, holidays, or for specific products. We will endeavor to communicate any significant delays.
  • Orders placed after 3:00 PM EST on a business day will begin processing the following business day. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Destinations

We primarily ship to the United States. For international shipping inquiries, please contact our customer support team at [Your Customer Service Email] or [Your Customer Service Phone Number] before placing an order.

3. Estimated Shipping Times

Our shipping times are estimates and depend on the product’s origin (CJdropshipping’s China or US warehouses) and the specific shipping method chosen.

  • For products shipped from CJdropshipping’s US Warehouses:
    • Transit Time: 3-10 business days.
    • This is our fastest shipping option for US customers.
  • For products shipped from CJdropshipping’s China Warehouses:
    • Transit Time: 7-20 business days.
    • While longer, this allows us to offer a wider range of products.

Total Estimated Delivery Time (Processing Time + Transit Time):

  • US Warehouse Orders: 4-15 business days
  • China Warehouse Orders: 8-25 business days

Please note that these are estimates. Delays can occur due to factors beyond our control, such as customs processing, postal service delays, or unforeseen circumstances.

4. Shipping Costs

Shipping costs are calculated at checkout based on the weight and dimensions of your order, the shipping method selected, and the destination. We strive to offer competitive shipping rates.

  • Free Shipping: We may offer free shipping promotions on select products or for orders exceeding a certain value. Any such promotions will be clearly indicated on our product pages and at checkout.
  • Transparency: All shipping costs will be clearly displayed before you complete your purchase.

5. Shipment Confirmation & Order Tracking

  • Once your order has been processed and shipped, you will receive a Shipment Confirmation email containing your tracking number(s).
  • The tracking number will be active within 24-48 hours of receiving the email.
  • You can track the status of your order by visiting [Link to your store’s tracking page or a universal tracking site you recommend, e.g., 17track.net].

6. Customs, Duties, and Taxes (For International Orders – if applicable)

For any international orders (outside the US), please be aware:

  • chadak.shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
  • Important Disclaimer: Please note that additional customs-related fees may apply upon delivery for international shipments. It is the customer’s responsibility to be aware of and pay any applicable import duties, taxes, or customs charges levied by their country. We recommend checking with your local customs office for more information before placing an international order.

7. Damages

chadak.shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

8. Missing or Lost Packages

If your tracking information indicates that your package was delivered but you have not received it, please:

  • Verify your shipping address.
  • Check with neighbors or household members.
  • Contact your local post office.
  • If you still cannot locate your package, please contact our customer support at [Your Customer Service Email] or [Your Customer Service Phone Number] for assistance. We will work with CJdropshipping and the carrier to resolve the issue.

9. Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO/DPO addresses directly due to limitations of our shipping partners. Please provide a physical street address for delivery.
  • Some products may have specific shipping restrictions based on their nature or destination. Any such restrictions will be clearly noted on the product page.

10. Returns and Refunds

Our Shipping Policy is to ensure your order reaches you efficiently. For information regarding returns, refunds, and exchanges, please refer to our dedicated Return & Refund Policy page:https://chadak.shop/refund-policy/ .

11. Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact us:

Thank you for shopping with chadak.shop!

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chadak.shop@gmail.com
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